Customer Support Lookup
Search by BRY ID, email, username or referral code. ID numbers are not shown.
Merchant redemption confidence
Search a customer, then open details to preview valid / already used / wrong branch / expired statuses before redeem.
No reward confidence preview yet.
POS-grade scan operations
Offline queue, retry state and scan audit
Queued retries
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Failed scans today
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Matched scans today
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Use this area to confirm branch-scoped scanning, queued POS retry events, and failed token lookups.