BRYDGESS — Customer Lookup

Primary Function

Customer Lookup

Enter the customer Brydgess ID, referral code, or scan their QR code. Only relevant customer details and rewards for this store are shown.

Customer Brydgess ID or Referral Code

Point camera at customer's Brydgess QR code. Scanner stops automatically when detected.

Customer Found

Welcome!

Referral: —

Member Since

—

Location

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Contact

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Only customer details relevant for store assistance are shown here. Personal wallet, unrelated merchant rewards, and other private data stay hidden.

Scan → review eligible rewards → tap Use this → confirm redemption. Brydgess records the branch, staff member and timestamp automatically.

Process Redemption

Redemption Type Points Amount (if applicable) Selected Asset ID Notes (optional) Receipt / Order Ref

I verified the customer and selected the correct reward before redeeming.

Select an asset above for coupon, scratch card, prize, or claim-and-redeem flows.

Fraud protection is active: duplicate same-day redemption attempts from this device are blocked until a manager reviews them.

Receipt Send / Verification

Send a receipt for this customer

Use this when the cashier has the receipt at the till, copied text from email/POS, or needs a fast manual capture. Admin reviews and matches merchant receipts against customer-submitted receipts for final verification.

Cashier-linked

Receipt input mode Total amount * Receipt date * Receipt / invoice ref Barcode / POS code External transaction ID Till / lane number

Paste receipt text or email receipt body

Optional receipt images

Tap to add receipt photos from the till or reprint. You can upload one or more sections.

Cashier note

Cashier, branch and timestamp are captured automatically. Admin can moderate, compare and match receipts from the admin side for final verification. External transaction IDs and cashier context now travel with the receipt too.

No merchant receipt sent yet for this customer in this session.